InFocus delivers specialist education and support for people with visual impairments. Listing Monster accelerated their listing process, enabled multi-category selling, and supported faster staff onboarding.
InFocus Charity empowers young people and adults with visual impairment and other complex needs through specialist education, care, and support services. Their eBay shop raises funds to support a broad range of vital initiatives.
Listing Monster has enabled e-commerce growth for InFocus. We support them with AI-powered listing generation, item research, pricing recommendations, background removal, integrations, inventory management & more. The user-friendly experience has enabled visually impaired staff members to excel.
Here’s what Mark Wright, eBay Manager, had to say about Listing Monster:
“Listing Monster has been a huge productivity driver, I’ve doubled my listing speed and my team’s have quadrupled. Some categories were particularly challenging to list in previously, for example we now list 8-10 minutes quicker in electronics.
This increased productivity has made it feasible to list a wider variety of stock, including lower value goods, unlocking new revenue. We didn't list much bric-a-brac before, but we do now.
It's very easy to teach people how to use. I have a new volunteer that I use to list clothing now and they haven't had any experience before a couple of weeks ago but took to it like a duck to water after only 3 minutes of training.
The only problem now is we are so quick at listing that we are running out of stock!”
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