Infocus

InFocus Charity empowers young people and adults with visual impairment and other complex needs through specialist education, care, and support services. Their eBay shop raises funds to support a broad range of vital initiatives.

Listing Monster has enabled e-commerce growth for InFocus. We support them with AI-powered listing generation, item research, pricing recommendations, background removal, integrations, inventory management & more. The user-friendly experience has enabled visually impaired staff members to excel.

Here’s what Mark Wright, eBay Manager, had to say about Listing Monster:

“Listing Monster has been a huge productivity driver, I’ve doubled my listing speed and my team’s have quadrupled. Some categories were particularly challenging to list in previously, for example we now list 8-10 minutes quicker in electronics.

This increased productivity has made it feasible to list a wider variety of stock, including lower value goods, unlocking new revenue. We didn't list much bric-a-brac before, but we do now.

It's very easy to teach people how to use. I have a new volunteer that I use to list clothing now and they haven't had any experience before a couple of weeks ago but took to it like a duck to water after only 3 minutes of training.

The only problem now is we are so quick at listing that we are running out of stock!”