Subprocessors Policy

Subprocessors

Listing Monster works with a number of subprocessors to deliver our services. Please see a list of them below:

Microsoft Corporation

  • Nature of Processing: Customer Personal Data, created by customer or imported from Customer Marketplace Accounts and stored in Applicable Cloud Products.
  • Location of Processing: UK and Europe
  • Service Provided: Cloud hosting provider, email and workspace provider excluding Microsoft Copilot
  • Further Information: Microsoft Trust Center

Google Cloud EMEA Limited

  • Nature of Processing: Customer Personal Data, created by customer or imported from Customer Marketplace Accounts and stored in Applicable Cloud Products.
  • Location of Processing: UK and Europe
  • Service Provided: Cloud Hosting Provider. Used for offsite backup.
  • Further Information: Google Cloud Trust Center

Microsoft Corporation (Copilot)

  • Nature of Processing: Listing Monster Prospect and User data including emails sent to and from customers
  • Location of Processing: Global
  • Service Provided: Provision of AI functionality in office programs such as Word, Excel and Outlook
  • Further Information: Microsoft Trust Center

Typesense Inc

  • Nature of Processing: Customer Personal Data, created by customer or imported from Customer Marketplace Accounts and stored in Applicable Cloud Products.
  • Location of Processing: UK
  • Service Provided: Search Engine Provision
  • Further Information: Typesense Trust Center

Intercom Inc

  • Nature of Processing: Listing Monster End User account information required for providing support services
  • Location of Processing: Global
  • Service Provided: Listing Monster Customer Support
  • Further Information: Intercom Trust Center

Cloudflare Inc

  • Nature of Processing: Customer Personal Data, created by customer or imported from Customer Marketplace Accounts and stored in Applicable Cloud Products.
  • Location of Processing: Global (Local to Customer)
  • Service Provided: Provides DNS and Web Application Firewall including TLS termination
  • Further Information: Cloudflare Trust Hub

OpenAI

  • Nature of Processing: Customer Personal Data, created by customer or imported from Customer Marketplace Accounts and stored in Applicable Cloud Products.
  • Location of Processing: Global
  • Service Provided: Provision of AI Models via API. Data is retained for 30 days to prevent abuse.
  • Further Information: OpenAI Trust Center | OpenAI Data Residency

Anthropic

  • Nature of Processing: Customer Personal Data, created by customer or imported from Customer Marketplace Accounts and stored in Applicable Cloud Products.
  • Location of Processing: Global — Transfers covered by DPA to countries recognized by the European Commission as having adequate data protection standards
  • Service Provided: Provision of AI Models via API only. API input data retained for 30 days for the purpose of detecting abuse.
  • Further Information: Anthropic Trust Center | Anthropic DPA | Anthropic Adequacy Statement

Stripe Payments UK Ltd

  • Nature of Processing: Listing Monster User Billing Information
  • Location of Processing: Global
  • Service Provided: Payment Processing and Billing
  • Further Information: Stripe Privacy Documents | Stripe DPA

Xero Limited

  • Nature of Processing: Listing Monster User Information
  • Location of Processing: EU, UK, USA, Australia, New Zealand
  • Service Provided: Accountancy and Invoicing
  • Further Information: Xero Trust Center

Slack Technologies Limited

  • Nature of Processing: Listing Monster User Information
  • Location of Processing: UK and Europe
  • Service Provided: Provision of Collaboration Platform
  • Further Information: Slack Trust Center

Hubspot

  • Nature of Processing: Listing Monster User Information and Prospective Customer Information
  • Location of Processing: EU and USA
  • Service Provided: Provision of CRM and marketing automation tools
  • Further Information: Hubspot Trust Center

Zapier

  • Nature of Processing: Listing Monster Lead Data
  • Location of Processing: Global
  • Service Provided: Provision of No Code integrations between website and connected applications
  • Further Information: Zapier Trust Center